EHR Training and Support Series
In collaboration with eClinicalWorks (eCW), Pediatric Health Network provides practices with an EHR Training and Support series focusing on improving their electronic medical records (EMR) support. Our monthly User Group Series offers practices information about new or improved eCW features.
An eCW representative leads the EHR Training and Support series with PHN services team in attendance as support. Practices who utilize eCW as their EMR are highly encouraged to attend the User Group series.
User Groups
The purpose of the User Group series is focused on strengthening and optimizing practices’ success with eClinicalWorks and promoting collaborative learning. The series will continue to feature speakers from eClinicalWorks, PHN Community Practices, and the Pediatric Health Network.
Please feel free to email PHNServices@childrensnational.org with topics that you think would be beneficial.
Recent Content Highlight
Upcoming Sessions
November User Group
Tuesday, November 26 @ 12:00 – 1:00 p.m.
Past Presentations
All our presentations are recorded, and the supplemental handouts and guidelines are available for your reference below. We hope you enjoy these materials and are able to join us in future virtual learning opportunities.
User Groups 2024
August 13, 2024 – User Group: School Form Live Demo
- VA immunization tags (PDF)
July 30, 2024 – User Group: Letters
May 28, 2024 – User Group: No-Show Tool
April 1, 2024 – User Group: Data Exchange Methods
- PHN User Group Data Exchange Methods Presentation Slides (PDF)
- Healow Insights – PRISMA Setup and User Guide – April 2021
- Data sharing options for eCW PHN post eHX_April 2024
- P2P_Direct Messaging Workflow for FOP 2024
- Provider Portal Slide for FOP 2024
March 26, 2024 – User Group: CodeCorrect
February 27, 2024 – User Group: Healow Sign
January 23, 2024 – User Group: eClinicalTouch 4 Healow Chatbot & Document Sign
User Groups 2023
October 26 – User Group: sunoh.ai
- Sunoh one-pager (PDF)
- Sunoh.ai A Revolutionary AI-Powered Ambient Listening Technology for Clinical Documentation (external video link)
June 29 – User Group: Santovia Integrates AAP and Bright Future into eClinicalWorks
April 20 – User Group: Patient Portal, Letters, and Healow Sign
March 23 – User Group: eClinicalWorks Business Optimizer (eBO)
February 27 – User Group: V2 Billing Spotlight
January 26 – User Group: Healow Payment Services – Sunsetting TSYS System
User Groups 2022
December 15 – User Group: Healow Payment Services
November 17 – User Group: V12
October 27 – User Group: Cures Act and Confidentiality in eCW
September 15 – User Group: Scribe
August 24 – User Group: Referral Management
July 27, 2022 – User Group: Practice Growth Management Dashboards
- Practice Growth Dashboard Guide (PDF)
- Practice Growth Dashboard Addendum (PDF) – If your practice would like to use the free Practice Growth Dashboard, please sign and send this PDF to eCW.
June 16, 2022 – User Group: .exe vs Web-Based
May 19, 2022 – User Group: The Pediatric Health Network’s Healow Check-in and Open Access
March 17, 2022 – User Group: The Pediatric Health Network’s eCW Tips and Tricks
User Groups 2021
November 18, 2021 – User Group: Successful Strategies to Improve Patient Engagement Including Healow Text and Healow Pay
October 21, 2021 – User Group: Tips and Tricks – Pediatric Best Practices Moving from Browser to .EXE
September 16, 2021 – User Group: Screening for Social Determinants of Health with eClinicalWorks
July 22, 2021 – User Group #5: PRISMA – Interoperability Search Engine
June 17, 2021 – User Group #4: Benefits of Using the CHADIS Integration with eClinicalWorks
May 20, 2021 – User Group #3: Population Health, HEDIS, Comprehensive Care Management and PCMH
April 15, 2021 – User Group #2: 21st Century Cures Act
March 18, 2021 – User Group #1: Updates from the eClinicalWorks 11.52 Upgrade
